IT'S THE END OF MARTECH AS WE KNOW IT (AND I FEEL FINE)
In rare occasions that happen at most once in a generation, a major technology shift revolutionizes the world. Steam engines. Automobiles. Computers. The Internet. We're experiencing just such a revolution right now with generative AI. Everything about how businesses operate and customers engage with them is suddenly open to disruption. It's an amazing opportunity for companies and careers to be created or renewed — or creatively destroyed if they fail to adapt. In martech, this AI revolution is intersecting with three additional shifts, each a powerful force unto itself. The unification of data across the business in cloud data warehouses for activation, not just analytics. The embrace of open platforms and cloud-based APIs to enable "composing" workflows and customer experiences across traditional software boundaries. And the acceptance of no-code principles and interfaces to empower a whole new creator-class across the organization. Each of these on their own is game-changing. But colliding together at an astounding speed, they are remaking the marketing universe as we've known it.
Scott Brinker is VP Platform Ecosystem at HubSpot, helping to grow and nurture the company's community of technology partners. He writes the chiefmartec.com blog and serves as the program chair of the MarTech conference series. He is the author of the best-selling book Hacking Marketing, published by Wiley. Previously, he was the co-founder and CTO of ion interactive. He holds degrees in computer science from Columbia University and Harvard University and an MBA from MIT.
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